Communication is not just exchanging information, it’s much more than that. Communication is the way to interact with people, and deepen our connections with them, it helps with decision making and problem solving. It sound so simple, yet can be complex. Just say what you mean, and mean what you say. Yet even with your best intentions our message can be missunderstand. The verbal communication is the best productive way of creating great relationships. You get the information, you understand the emotions and intentions behind the information, using nonverbal skills, like body language.
Communication is not just about making sure your message is understood. Communication is about building bridges, building respect and trust with others.
Also communication depends widely on individuals. Whilst most of us love communicating eye to eye with a person, some others can build a great conection with others with a simple message. It can be a poem, a picture, or just few words.
The face to face communication is most effective because we use not just words but our body language to understand others and to be heard too.
How to improve our communication skills?
1. Engaged listening
Best way to start communicating with someone is listening. You dont talk, but your face expression says it all. With a little smile you let them know your listening with care. It’s also about managing the stress of the moment and understanding your emotions as you try to understand someone else and their problems or issues.
Being an engaged listener is not quietly listen to what other ones have to say. It’s understanding the feelings and emotions of others on their voice and body language, also making them feel heard and understood. If you willing to understand someone and make a real connection with them engaged listenings comes naturally but if you for some reason find it hard here some tips.
- Focus 100 percent on other person. Their voice, face expressions, emotions.
- Show interest on what they saying.
- Dont interrupt.
- Give them your non judgemental feedback.
2. Make full use of body language.
You’re here not to just get the information. You are here to build a connection. Pay full attention of nonverbal signs like, the tone of the voice, eye contact, facial expression, breathing, movements. It’s all about understanding the feelings and emotions behind the speaker. Using nonverbal communication is not as easy as it might sounds. When using nonverbal communicatin we should be aware of others age, culture, gender, religion. There is a different body language attracted to them qualities.
3. Keep stress under control.
It’s so important when communicating with others we know how to manage the stress level. If you were stressed it’s very likely you not going to have a great converstation. It’s hard to understand others when we’re under presure of stress. If the conversation gets heated and you feel angry and stressed review:
- Give yourself time to think.
- Pause to gather your thoughts.
- Make your clear point.
- Explain why.
4. Maintain yourself.
Remember communication is two way street. Self assurance helps boost your confidence and affects decision making. You don’t have to be arrogant to be heard. You only need to express your thoughts and feelings in an honest and open way by standing up for yourself but not forgeting to respect others.
5. Know to say “no”, but be respectful.
We dissagree with each other. It’s not the end, is just the way it is. A disagreement is not such a bad thing. You look for new ideas, new ways to make the relationships stronger, you move on.
Sometimes in a communication we get very emotional and stressed. If that is the case always consider a little break. Fresh air will calm you down, then you try to see sense. Also remember you should be willing to compromise and reflect on positive feedback. Another thing which makes a communication easier is humor. Find the humorous side of the situations.